Pre-Order Your Dream Canoe, Kayak or SUP with Frontenac Outfitters
At Frontenac Outfitters, we know that finding the perfect canoe, kayak, or stand-up paddle board is about more than just getting on the water—it’s about having a paddle craft that you feel confident in and you're excited to paddle. That’s why we offer a pre-ordering system designed to help you secure the exact boat you’ve been dreaming of, without the stress of hunting for it during peak season. Here’s how it works and why pre-ordering with us is the best way to ensure you get exactly what you want.
Why Pre-Order?
Pre-ordering your boat from Frontenac Outfitters offers several key advantages:
- Guaranteed Availability: Popular models and colours can sell out quickly. By pre-ordering, you reserve your spot in line and guarantee that your chosen boat will be available for you.
- Customization Options: Pre-ordering allows you to select specific colours, features, or packages that might not be available in our regular in-stock inventory.
- Peace of Mind: Avoid the rush and uncertainty of the busy paddling season. Secure your boat early, so you can relax knowing it’s on its way.
- Better Price Options: Order early enough and take advantage of current pricing. If there are any price increases coming, we'll let you secure your pre-ordered paddlecraft at this year's price.
How to Pre-Order Your Boat
Pre-ordering with Frontenac Outfitters is a simple and straightforward process. Here’s what you need to do:
1. Choose Your Boat, or Let Us Help You Find One:
Explore our wide selection of canoes, kayaks, and SUPs, both in-store and online. If you need help deciding, our expert team is always available to provide personalized recommendations based on your experience level, paddling style, and preferences. We have a knack for matching people to paddle crafts they love. You can also test paddle any similar models that we have in stock, depending on the time of year, to help you feel even more confident in your choice.
2. Contact Us or Let Us Contact You:
Reach out to us via phone, email, or by visiting our store in person, or fill out the form below, and we'll contact you! Our team will take you through the process of choosing all the details of your desired boat, including model, colour, and any special options or accessories you’d like to include.
3. Secure Your Order:
We require a small deposit to secure your pre-order, which is typically fully refundable or transferable if you happen to change your mind. This ensures that your boat is reserved specifically for you. The deposit amount will be applied to the final purchase price of the boat.
4. Stay Updated:
Once your order is placed, we’ll keep you informed with regular updates on the status of your boat, including estimated delivery times.
5. Pick Up or Delivery:
When your boat arrives, you can choose to pick it up at our store. Depending on the paddlecraft, we can arrange delivery to your location. We’ll work with you to make the process as convenient as possible.
Timing & Delivery Estimates
We understand that timing is important, especially when planning for the paddling season. Here’s what you can expect:
Lead Times
Depending on the manufacturer, pre-ordering a boat can take anywhere from a few weeks to a few months. We’ll provide you with an estimated delivery time at the time of your order.
Seasonal Considerations
Pre-ordering in the fall or winter is the best way to ensure your boat is ready for the start of the paddling season. However, we accept pre-orders year-round, and we’ll do our best to meet your desired timeline.
Custom Orders
If you’re ordering a custom or specialized boat, please note that these may have longer lead times and your deposit may not be refundable. We’ll communicate all timing & deposit details with you upfront.
Frequently Asked Questions
What if I change my mind after pre-ordering?
We understand that circumstances can change. If you need to modify or cancel your pre-order, please contact us as soon as possible. In most cases, your deposit is fully-refundable if you decide to cancel.
What if the boat arrives and it’s not what I expected?
Your satisfaction is our priority. If your boat arrives and it’s not what you expected, we’ll work with you to resolve any issues, including returns or exchanges when possible.
Ready to Pre-Order Your Boat?
Contact us today or fill out the form and we'll contact you to start your pre-order. Let Frontenac Outfitters help you make the most of your time on the water.
You have two options...
1. Contact Us
Phone:
Email:
Visit Us:
2. Let us contact you.
Our ability to help you find that perfect paddlecraft is unmatched with our test-paddle facilities, expert staff, and huge selection.