Shipping Policy & Rates

 

 

	Standard	Free	Oversized	Priority
ON/QC	$15	$175+	$30	$25
BC/AB/SK/MB	$20	$250+	$60	$35
NB/NL/NS/PE	$25	$350+	$60	$40
YT/NT/NU	$30	N/A	$80	N/A

* ADDITIONAL CHARGES OR RESTRICTIONS MAY APPLY FOR SHIPPING OVERSIZED ITEMS. SEE DETAILS BELOW.

 

STANDARD SHIPPING (CANPAR/LOOMIS/CANADA POST)

Estimated delivery time: 4 - 10 Business Days*

** SOME EXCEPTIONS APPLY. SOME PRODUCTS DEEMED OVERSIZED OR UNSUITABLE FOR SHIPPING DO NOT QUALIFY FOR FREE SHIPPING. ADDITIONAL SHIPPING RATES MAY APPLY FOR RURAL/REMOTE AREAS (MARITIMES, NWT AND YUKON ALL HAVE EXTRA SHIPPING FEES). YOU MAY BE OFFERED FREE SHIPPING AT CHECKOUT, BUT SHIPPING CHARGES MAY STILL APPLY. IF RESTRICTIONS OR ADDITIONAL CHARGES APPLY, A FRONTENAC OUTFITTERS STAFF MEMBER WILL CONTACT YOU TO NOTIFY YOU AND DISCUSS POTENTIAL SOLUTIONS. 

IF YOU HAVE ANY QUESTIONS REGARDING THE SHIPPING CHARGES ASSOCIATED WITH OVERSIZED ITEMS OR DELIVERIES TO RURAL LOCATIONS, PLEASE DON'T HESITATE TO CALL OR EMAIL US. YOU CAN CONTACT US HERE.

 

* Delivery times are an estimate and can vary by location; delivery times do not apply to oversized items requiring additional packaging for shipping.

 

We endeavour to stock all items we offer, though, for various reasons, this may only sometimes be the case. Suppose you make an order and the product is out of stock. In that case, a Frontenac Outfitters staff member will notify you and try to provide details on the next expected availability.

We sometimes ship products directly from the manufacturer to ensure the delivery process is as quick as possible.

Shipping Times

Any items shipping directly from our warehouses or are back-ordered will be sent to you within ten business days. If this is not possible, a Frontenac Outfitters staff member will contact you to inform you of time frames or potential solutions.

NOTE: Some items may ship separately, depending on availability.

• All Boats and boards are shipped LTL and will be sent to YOUR NEAREST TERMINAL for pickup.
• Paddles and other oversized items will be sent via Canada Post or Courier and delivered to your home.

 *Due to quickly changing LTL costs, we cannot provide you with a flat rate on kayaks or SUPs. If you wish to have one of these items shipped, please get in touch with us, and we will be happy to discuss this with you. We hope to have these charges updated soon.